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Customer Retention Strategies – Plugging the Leaky Bucket

Customer Relationship Management is a process not a program. And, customer retention is only part of the process known as Customer Relationship Management (CRM). A two percent increase in customer...

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Cool Video we should all keep in mind

Check this out. It gave me a lot to think about http://www.youtube.com/watch?v=cL9Wu2kWwSY Steve Advertisements

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